All Purbashree products have been hand-woven and hand-crafted by weavers and artisans from around Northeast India in villages mostly at their homes.
Unevenness in weaves, prints, minor slubs in fabric, minor irregularities in handicrafts and slight variation in color are expected outcome of an authentic craft process. These variations are typical characteristics of any hand-crafted product and are not to be considered as damage or defective. For more details read our returns and refund policy here.
In case of delays and issues in the manufacturing process the same will be conveyed to the customer. Once an order has been shipped users will receive a mail so that they can track their orders. Please check the Shipping & Delivery terms.
Note: We don't accept COD orders but only prepaid orders. For any payment regarding queries contact us here.